It comes as no surprise that the banking industry is highly competitive.

Understanding your customers’ needs and supporting them with efficient customer service are key components of success; a feat that can be achieved by breaking down language barriers.

Taking the initiative to converse in Arabic can establish long-term relationships, with Arab customers, and help achieve higher customer satisfaction and loyalty.

We have compiled a list of 80 essential Arabic words & phrases to enable customer-facing banking professionals to deliver an exceptional experience.